![]() So today, after a few weeks of letting the weeds die and dethatching the lawn, I decided to try Hydro Mousse, since it didn't make sense financially to return it. So we bought this because the hubby wanted it, got here quickly, and waited to use it, to ensure we could kill most of the weeds and dethatch the lawn first. It will take up to four weeks to receive your product if you order from the official website. As states on their Customer Service Page, your credit card should not be charged until your order actually leaves the warehouse. If you have a question about your order, you will need to allow for 24 to 48 hours to pass for the order to show up on the customer service end. The customer service department is available for inquiries and assistance from 8 AM to 10 PM, Monday through Friday, Eastern Standard Time. Official website buyers are able to contact customer service by calling 1-80. ![]() In other words, once you buy this product from the official website - it is not worth the money to return it. Thus, the refund you receive, minus your overall shipping costs will be closer to $12.00 out of a total of $36.85 spent. Your refund will only be for $19.95 if you bought one container of Hydro Mousse. Keep in mind, if you paid $7.95 for the initial shipping costs, and then pay another $7.95 to return it - that will cost you $15.90. Once the company has received the returned product, they will begin the refunding process. However, you will not receive your shipping and handling fees back and will need to pay for your own shipping in order to return this item. If you ordered this product from the official website, you will have 30 days to return it. Grass seed cannot be applied to dormant soil and be expected to grow. Thus, the seeds never reach the fertile soil underneath, resulting in a bland lawn that still does not have any grass growth.Įnsure you thoroughly rake your soil before applying the mixture. The residue simply sits on the soil, without penetrating the ground as shown in the infomercial. Some buyers have stated this mixture does not mix well with their soil. By taking proper precautions you will avoid this problem. The green dye is extremely effective at covering up non-green spots in your lawn awhile new grass grows. With this in mind, ensure to wear old clothing and gloves when applying the spray. Thus, many buyers have been left with green dye stuck on their hands and clothing - and still do not have a lush green lawn from using this product. ![]() Hydro Mousse will work however, you much exude more effort than simply spraying.Īside from not actually growing grass as is advertised within the infomercial, users have complained the green dye in the mousse stains their hands and anything else the mixture comes into contact with - without being easy to remove. Growing grass is a complex task and should be approached as such. No seed or seed spray can grow perfect grass without any external factors or additional effort. The reason for this being the #1 complaint is because the infomercial makes growing grass appear to be an easy task. A lack of growing grass is currently the number one complaint about this device on Amazon. Since the whole purpose of the Hydro Mousse is to grow grass wherever you spray - the fact that it does not do this task has left many wondering if they either used the product incorrectly or were scammed out of their money. Many customers have complained this product does not work as advertised, which means nothing actually grows where you spray.
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